On-site Demurrage processing available.
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| International Transporation Service, Inc. | |||||
| 1281 Pier G Way, Long Beach, CA 90802-6353, U.S.A. | |||||
| P.O. Box 22704, Long Beach, CA 90801-5704 | |||||
| Main Phone Number: (562) 435-7781 | |||||
| Automated Availability: (877) 468-4615, (24 hours Toll Free) | |||||
| Terminal Operations Contact List | |||||
| GENERAL INFORMATION | www.itslb.com | ||||
| FIRMS Code | Y309 | ||||
| Long Beach Customs Port Code | 2709 | ||||
| Hours of Operation | |||||
| Monday through Friday | 8:00 AM-5:00 PM | ||||
| PierPass Gates- Monday-Thursday | 6:00 PM-3:00 AM | ||||
| PierPass Gates Saturday | Closed | ||||
| INBOUND (IMPORTS) | |||||
| Availability - Live Operator | (562) 590-6868 | ||||
| Customer Service Representative | (562) 590-6865, (562) 590-6853 | ||||
| Customs Exam | (562) 590-6882 / cyexam.ocu@itslb.com | ||||
| Demurrage Representative | (562) 590-6875 / cyimo.ocu@itslb.com | ||||
| Intermodal Coordinator | (562) 590-6855 / cyimo.ocu@itslb.com | ||||
| Online Availability | www.itslb.com OR www.emodal.com | ||||
| OUTBOUND (EXPORTS) | cybook.ocu.itslb.com | ||||
| Customer Service Representative | (562) 590-6876, (562) 590-6877, (562) 590-6878 | ||||
| Information Center - Equipment Inquiries | (562) 590-6868 | ||||
| OFF-PEAK GATES (NIGHTS) | cyeqp.ocu@itslb.com | ||||
| CY Inbound Customer Service | (562) 435-7781 ext. 2285, 2378 | ||||
| CY Outbound Customer Service | (562) 435-7781 ext. 2277, 2279 | ||||
| CY Equipment Control | (562) 435-7781 ext. 2277, 2279 | ||||
| Note: | On-site Driver Assistance is open
to assist drivers. On-site Demurrage processing available. |
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| ITS MANAGEMENT RESOURCE CENTER | |||||
| Management & Title | Phone | Cell | |||
| Sidney, Alan | Sr. Asst. Directory (Nights) | Alan.Sidney@itslb.com | (562) 590-6813 | (562) 254-9255 | |
| Warren, Delvin | Supervisor, CY (Nights) | Delvin.Warren@itslb.com | (562) 590-2306 | (562) 254-5964 | |
| Hicks, Chris | Manager, Terminal Service | Chris.Hicks@itslb.com | (562) 590-6795 | (562) 254-6379 | |
| Martin, Brenda | Manager, Terminal Service | Brenda.Martin@itslb.com | (562) 590-6863 | (562) 254-4574 | |
| Cologne, Bill | Sr. Asst. Director, Terminal Service | Bill.Cologne@itslb.com | (562) 590-6893 | (562) 254-9303 | |
| Kitagawa, Brent | Asst. V.P., Operations | Brent.Kitagawa@itslb.com | (562) 590-6843 | (562) 254-9103 | |
| Martin, Carolyn | Asst. V.P., Customer Service | Carolyn.Martin@itslb.com | (562) 590-6840 | (562) 254-8956 | |
| Note: | If a manager cannot be reached, please call (562) 435-7781 - press "0" and ask that a manager be located. | ||||
| www.itslb.com | Last Update 06/15/20011 | ||||